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Full report

Teleperformance is the only call center company included in the select group of "Best Companies to Work For" of the prestigious Exame Magazine ranking.

Public recognition by employees and the market for a company that respects and values people.

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Teleperformance Portugal and Brazil Awarded Great Place to Work

• North American Customer Service Leadership Award. • Latin America Competitive Strategy Innovation Award. • Contact Center Company of the Year - Teleperformance Russia. • EMEA Market Share Leadership Award. • Market Share Leadership Award, Argentina

"MarketScape Leader. Teleperformance's placement on the IDC MarketScape chart as Leader was determined by its high relative scores for company leadership, financial strength, and sales and distribution strategy especially; Teleperformance also scored high on aspects of its growth strategy, the diversification and strength of its delivery model, and its employee strategy."

''Source: IDC MarketScape: Comprehensive Customer Care BPO, 2010 Vendor Analysis - The Guns of August, October 2010, IDC #224612. Used with permission.''

"In our 2010 global ranking of outsourcers across all categories, Teleperfomance received a very high overall satisfaction ratings from its clients. Among its global outsourcing peers, Teleperformance was rated particularly strongly by clients for its adoption of shared goals, its approach to problem resolution, its corporate reputation and its future orientation." - Eamonn Kennedy

Customer Interaction Solutions Magazine has named Teleperformance not only one of the Top 50 Teleservices Agencies in the world, but has ranked Teleperformance the #1 global Contact Center Outsourcer

Teleperformance Portugal Awarded Best Customer Service in the World 2010

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This Award is in recognition of Teleperformance's solid security foundation (network, applications and desktop) and industry-leading security organization, which includes Payment Card Industry (PCI) certification, other important supplementary certifications, and the use of security Best Practices as part of an ongoing commitment to excellence in serving clients in this vital area.

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Teleperformance announced today that its proprietary Contact Center Management System (CCMS), has received a 2006 Product of the Year Award from Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions® magazine.

Teleperformance was awarded the 2006 Frost & Sullivan Customer Value Enhancement Award for the North American Customer Care Outsourcing Market. This Award is presented each year to the company that has best demonstrated the ability to expand its customer base, while maintaining its existing installed base, with more innovative value creation and enhancement strategies than competing vendors.

We were awarded this honor by the Customer Interaction Solution Magazine in the categories of Aggregate Inbound and Outbound, Domestic and International Provider.

Awarded by CIS Magazine, based on consolidated production minutes.